Category BE L03 Theory of Reciprocity on Donor Behavior

Abstract When visiting Costco on a weekend it is possible to eat the equivalent of

a meal without spending a dime. Why is this? Do Costco and its suppliers

believe that after tasting a sample people will like it so much more they will

buy it? Or are they counting on reciprocity, the feeling that if someone is

given something, they must give something back.

The purpose of this experiment is to determine if the theory of reciprocity

can have a positive effect on donations, specifically, in person donation

solicitations. At some Salvation Army Red Kettle sites, some subjects will

be offered a small token (a wrapped piece of candy) prior to being asked

to donate, others will just be asked to donate. The ratio of subjects that

donate when they receive a token versus those that donate without

receiving a token will reveal the effectiveness of this approach.

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